After shipping, you’ll get an email with a tracking link. You can also check status via your LunaLull account.
Use our size chart (on each product page) for guidance. If it still doesn’t fit, use our 30-day exchange policy.
Yes, we ship to 50+ countries. Shipping times and fees vary by location (see “Shipping” page for details).
We process returns within 5 business days of receiving your item. Refunds go back to your original payment method.
We take credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay.
Hand wash in cold water with mild detergent, or machine wash on delicate cycle. Hang to dry—avoid bleach/iron.
Yes. All fabrics (silk, cotton, fleece) are sourced without animal testing or harm.
Orders can be changed/canceled within 24 hours of placement. Contact support after that for help.
Delays may happen due to stock shortages or customs (international). We’ll email you with updates.
Yes, digital gift cards (USD $25–$200) are available. They never expire and work sitewide.
Yes. We use encrypted payment systems and don’t share your data with third parties (see “Privacy Policy”).
Email us photos of the damage within 7 days. We’ll send a free replacement or full refund.
